Mercure Nairobi Upper Hill

Mercure Nairobi Upper Hill

$$$$|View on mapNairobi, Kenya|
8.4
Great11 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Mercure Nairobi Upper Hill
$$$$
Overview

Situated 2.8 km from David Sheldrick Wildlife Trust, the upscale Mercure Nairobi Upper Hill hotel features Wi-Fi throughout the property, and private parking on site. Featuring a swimming pool, this 4-star upscale hotel is 6 km from natural sights like Uhuru Park.

Location

The centre of Nairobi can be reached in 25 minutes' walk of the property, and such cultural venues as Nairobi National Museum are 2.9 km away. August 7th Memorial Park is 6 km from the Mercure Nairobi Upper Hill, while Wilson airport is 5 km from it. This upscale accommodation will also take you to Kenyatta International Conference Centre, which is 6 km away.

Situated in the heart of Nairobi, Mercure Nairobi Upper Hill hotel is a walk from KCB/Equity bus stop.

Rooms

The 44 rooms at the property are air-conditioned, some of them have sound-proofed windows along with a mini-bar, coffee and tea making facilities. They are furnished with stylish decor. The private bathrooms feature a separate toilet and a shower, along with comforts such as a hair dryer and slippers.

Eat & Drink

The hotel offers on-site breakfast in the restaurant. The lounge bar will set you up nicely for enjoying your stay. The bar area includes a lounge. Sikia Fine Dining Restaurant serves international cuisine and is located within a short walking distance of this Nairobi hotel.

Leisure & Business

Guests also have access to spa therapy and a community pool provided at an additional cost. Fitness classes, a summer terrace, and a shared lounge are some of the leisure options at the Mercure Nairobi Upper Hill. Keeping fit at the accommodation is convenient thanks to a gym that offers fitness classes. A wellness centre will surely add to a perfect stay.

Good to know
Check-in/Check-out
from 14:00-23:59
until 11:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of US$30 per person per day. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Arabic, Hindi, Swahili
Building
Number of floors:14
Number of rooms:44
Former name
Crowne Plaza Hotel
Price calendar
Check availability and prices for your dates now!

Rooms and availability

King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Superior King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed

Facilities

Main facilities

Free Wi-Fi
Free parking
Luggage storage
24-hour services

24-hour security

Food/ Drinks

A la carte restaurant

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Exercise gym

Services

  • Shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Bank service
  • Wake up service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Ballroom
  • Spa & wellness centre
  • Sauna
  • Steam room

Room view

  • City view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Mercure Nairobi Upper Hill

💵 Lowest room price 173 NZ$
📏 Distance to centre 2.0 km
🗺️ Location rating 7.8
✈️ Distance to airport 4.0 km
🧳 Nearest airport Wilson, WIL

Location

Address
The address has been copied.
Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100
Map view
Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Upper Hill
490 m
Restaurant
Baraka Restaurant
20 m
Restaurant
Kitchen 9
20 m
Restaurant
Bonds Garden Restaurant
260 m
Restaurant
Larder
570 m
Restaurant
Upperhill Springs
720 m

Reviews of Mercure Nairobi Upper Hill

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
#9 of 316 hotels in Nairobi
Location7.8
Rooms8.8
Service9.2
Dining7.0
General10.0
Facilities8.2
Guest reviewsWrite a Review
  • N
    Nicholas
    United Kingdom
    left 7 reviews
    Wrote a review on 16 Nov
    Needs improvement
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service6.0
    Dining5.0
    5.0
    room cleanliness
    family access

    the hotel had a rather unkempt vibe, as if cleaning was a myth. also, my family was scattered across floors—really? only one key card? absurd! for the inconvenience, a complimentary fruit basket would have been a lovely touch—just a thought! almost left a glowing review, but alas, it fell short.

    King Room
  • C
    Christopher
    United Kingdom
    left 2 reviews
    Wrote a review on 15 Sept
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms7.0
    Service6.0
    Dining6.0
    6.0
    great location
    family fun
    helpful staff
    room access issue

    The location is great for family fun, and we enjoyed visiting The Village Market with its awesome kids' playground and fun activities. The staff, especially Nicolas, were helpful, delivering medicine promptly to my room when I needed it for my sprained ankle.

    My wife says that having better room access for families would enhance the experience.

    King Room
  • E
    Evelyn
    United Kingdom
    left 7 reviews
    Wrote a review on 19 Jun
    Great
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service10.0
    Dining7.0
    8.0
    welcoming staff

    Recommended for a group getaway

    The first person at reception was super welcoming, brought us drinks and hand towels while we waited. The room was big and clean, and honestly, the staff made us feel like we were at home, always ready to help.

    It wasn't exactly cheap but it was an acceptable price for the services.

    King Room
  • J
    Jessica
    United Kingdom
    left 3 reviews
    Wrote a review on 07 Jun
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    friendly staff
    good breakfast
    quick service
    spotty wifi

    Great stay with amazing staff

    Had a lovely experience here! The staff were super friendly, always ready to help. Breakfast was a highlight, especially the fresh fruit. Just a heads up, the wifi was a bit spotty at times, but they sorted it out quickly. a solid place for a short stay!

    King Room
  • L
    Lily
    United Kingdom
    left 13 reviews
    Wrote a review on 25 Mar
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    welcoming staff
    top-notch food
    clean rooms
    missing fridge

    my stay at the mercure was incredible! the welcoming staff made my experience memorable, especially the amazing service from felix and his team. top-notch food and spacious, clean rooms exceeded my expectations during my visit to nairobi.

    no fridge in the room.

    King Room

FAQ about Mercure Nairobi Upper Hill

Which attractions can we visit during our stay at Mercure Nairobi Upper Hill hotel?
During their stay at Mercure Nairobi Upper Hill hotel guests can visit Kencom House (6 km), David Sheldrick Wildlife Trust (2.8 km) as well as The Nairobi Arboretum Park (3.4 km) among others.
What is the nearest airport to Mercure Nairobi Upper Hill?
Wilson airport lies within 5 km of Mercure Nairobi Upper Hill and is reachable with a 7-minute drive.
Can we park our car at this upscale hotel?
Yes, this upscale hotel provides parking spaces on site.
What are the recommended dining options during the stay at the upscale 4-star Mercure Nairobi Upper Hill?
Guests of the upscale 4-star Mercure Nairobi Upper Hill can dine just outside the property in a highly rated—10/10 according to reviews—restaurant Sikia Fine Dining Restaurant offering international cuisine.
Does the Mercure Nairobi Upper Hill hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Mercure Nairobi Upper Hill hotel.
What is the timeframe for check-in and check-out in the upscale 4-star Mercure Nairobi Upper Hill?
Guests of the upscale 4-star Mercure Nairobi Upper Hill can check in from 14:00 to 23:59 and check out from 11:00.
What payment methods are accepted in the upscale 4-star Mercure Nairobi Upper Hill?
Payment methods in the upscale 4-star Mercure Nairobi Upper Hill include:
  • сash
  • Mastercard
  • Visa
  • American Express
What room types does the Mercure Nairobi Upper Hill hotel comprise?
The Mercure Nairobi Upper Hill hotel provides such room types as King Room and Superior King Room.
Which facilities are included in the rooms at the upscale 4-star Mercure Nairobi Upper Hill?
Every suite at the upscale 4-star Mercure Nairobi Upper Hill includes a flat-screen TV with satellite channels and private bathrooms along with a hair dryer and slippers.
Does the upscale 4-star Mercure Nairobi Upper Hill offer special amenities for people with disabilities?
Yes, at the upscale 4-star Mercure Nairobi Upper Hill there are wheelchair access, rooms with accessible facilities, and accessible bathrooms available for guests with special needs.
Does the hotel provide business facilities?
Yes, the hotel comprises a conference space and a meeting room as well as a photocopy machine and a desk.
Which facilities does the upscale 4-star Mercure Nairobi Upper Hill provide?
Top locations of the upscale 4-star Mercure Nairobi Upper Hill include luggage storage and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Is swimming pool available at the hotel?
Yes, the hotel features a swimming pool.
Which children services are offered at the upscale 4-star Mercure Nairobi Upper Hill?
For guests staying at the upscale 4-star Mercure Nairobi Upper Hill with their children, babysitting will be very useful.

Best-Rated Mercure Hotels around Nairobi

With Mercure, guests can expect a warm welcome and a stress-free stay. Each hotel in the brand prides itself on unique design, highlighting local culture and cuisine. Mercure also values sustainability and encourages guests to participate in eco-friendly practices during their visit. With an emphasis on comfort and convenience, Mercure offers a truly authentic and memorable experience for all guests.

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Check-in
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Rooms and Guests2 Guests, 1 room